100% SAFE ONLINE SHOPPING
MOST FREQUENTLY ASKED QUESTION
HOW SOON WILL I RECIEVE MY ORDER?
We generally make a trip to the post office every Mon,Tues,& Thurs, and some, but not all Saturdays. The shipping option you choose will determine how long your package takes to arrive. To help you determine mailing time you can visit the USPS website here USPS WEBSITE and click on calculate postage. The zip code your items will be mailed from is Syracuse NY 13224. Priority mail SHOULD reach any part of the US in 3 days, but the post office does not guarantee delivery. For guaranteed delivery you must choose express mail services. First Class mail to the US will generally arrive in 4-5 days at the most. Again no guarantee with the USPS.Please allow extra mailing times for any national holiday. I am sorry I have no control over your packages once they are given to the USPS or to UPS. To check delivery time by UPS please visit their website here
UPS WEBSITE
If you have any questions feel free to call us.
(315) 449-0761 EST
PAYMENT TERMS:
Payments are accepted in US dollars.We accept payment by Visa or Mastercard, as well as payments through PayPal. For your security and privacy protection ALL credit card information is transmitted over a verified THAWTE protected secure server and SSL Connection. If you do not have a Paypal account you can sign up for one upon checkout or you can sign up now. It does not cost anything to sign up and there are no fees involved if you are using Paypal to make a purchase. If you use the pay by bank account feature on PayPal please note that it takes about 4 business days for the funds to transfer from your bank account to PayPal. Once the funds have been transfered we will then process your order. For info on how to use PayPal to pay by credit card and to sign up for a free PayPal account. For info on how to use PayPal to pay by credit card and to sign up for a free PayPal account click here.
Payments can also be made by personal check, money orders or cashiers checks. Purchases made by these methods are subject to be held until payments clear.
If you have any questions concerning payment options please contact us
SHIPPING COSTS:
Your orders will mail from Syracuse NY 13224. Shipping is via USPS Priority Mail, and first class parcel for smaller purchases, which is calculated on weight and zip code. You can visit their website here:
USPS WEBSITE
You may choose UPS for a delivery option. You can visit their website here:
UPS WEBSITE
INFORMATION IS PRIVATE: No information gathered from the use of this site will be used for any purpose other than order processing and shipment.
After you add items to your cart and are ready to pay, the total for shipping will be displayed. You will be able to see the grand total including shipping prior to finalizing you order If your total shipping seems to be off please contact us. We can weigh your order and get you a total if necessary. No automated system is correct all the time. Postal insurance is buyers option. We package with great care & cannot be responsible for damages items that are uninsured. We are happy to serve international customers. There are many different options available for shipping. Please contact us with any questions on international mailing.
Packages can be sent to any locations in the USA, US Territories, APO & FPO addresses as well as internationally. All items entering a foreign country are subject to customs inspection and assessment of duties, taxes, and fees in accordance with that country’s national laws. Please do not ask to have your international package marked as gift or sample as this is against US federal law. Packages are mailed within 3 days of cleared payment. If you have any questions concerning shipping options please
ALL SALES ARE FINAL, unless there was an error in description or merchandise is defective. Please ask any questions you have prior to purchase. Thank you. Unauthorized returns will not be accepted or credited
E-Mail NANALULU Or
In The US Call 1-315-449-0761
